Smart Home
FAQ Smart Socket
Smart Socket
Frequently Asked Questions
What is a smart socket?
A smart socket is a device that allows you to control standard electrical appliances remotely via a smartphone app, voice assistant (like Alexa, Google Assistant), or automation routines. It plugs into a regular wall socket and provides a smart-controlled outlet for your devices.
What are the advantages of a smart plug?
A smart socket enhances convenience, energy efficiency, and automation in your home. Here are the key benefits:
1. Remote Control & Convenience
Control your devices from anywhere using a smartphone app, so you never have to worry about leaving something on.
2. Scheduling & Automation
Set timers or schedules to turn appliances on/off automatically—perfect for lights, coffee makers, or heaters.
3. Energy Savings
Many smart sockets provide energy monitoring, helping you track and reduce unnecessary power consumption.
4. Voice Control & Smart Home Integration
Works with Alexa, Google Assistant, or Apple HomeKit, allowing hands-free operation via voice commands.
5. Increased Security
Simulate presence by scheduling lights or other electronics to turn on/off when you're away, deterring potential burglars.
6. Easy Setup & Compatibility
Simply plug it into a regular wall socket—no complex installation required. Most smart plugs work with a variety of devices.
7. Protection Against Overloading
Some models include overload protection to prevent electrical damage to appliances.
Common Use Cases
✅ Turning on lights before arriving home
✅ Scheduling coffee to brew in the morning
✅ Cutting power to energy-draining devices when not in use
✅ Automating holiday decorations
How do you install a smart socket?
Simply plug the smart socket into an outlet, connect your device, and pair it with the app - just once!
Need help? Visit our Smart Socket Instructions page for a step-by-step setup guide.
What’s the warranty on the Smart Socket?
We offer a 60-day risk-free money-back guarantee and a two-year warranty for manufacturing defects. Please retain your proof of purchase for warranty claims.
Do I need an app or Wi-Fi to use it?
Yes, you need an app and a Wi-Fi connection to set it up. Once connected, you can control the smart plug from anywhere in the world using your smartphone, as long as you have an internet connection. You don’t need to be on the same Wi-Fi network as the smart socket - whether you're at home, at work, or traveling, you’ll always have remote access.
Do you ship internationally?
Yes, we primarily ship within Europe, with delivery times estimated between 1 to 7 working days, depending on your location. All orders are shipped from our location in the Netherlands.
What’s your return policy?
You can return your BULP products within 60 days, provided they are undamaged and include all original packaging and accessories. If you're returning a product due to quality issues, BULP will cover the return shipping costs. For non-quality-related returns, shipping costs are your responsibility.
For full details, visit our Return Policy page.
Smart Tech, Redefined.
Effortless control, ultimate convenience - smart tech that adapts to you, not the other way around.
Simplifying Connectivity
Everything You Need to Know About the BULP Smart Socket
1. What is a Smart Socket and How Does It Work?
A smart socket is a WiFi-enabled plug that lets you control connected devices remotely via a mobile app. Simply plug the smart socket into any standard outlet, connect your device (such as a lamp, coffee maker, or fan), and pair it with the app. Once connected, you can turn devices on/off remotely, set timers, create schedules, and even control them via voice assistants like Alexa or Google Home.
2. How Do I Set Up My Smart Socket?
Setting up your WiFi smart socket is quick and easy:
Plug it in – Insert the smart socket into a power outlet.
Download the app – Install the companion app on your smartphone.
Connect to WiFi – Ensure your phone is connected to a 2.4GHz WiFi network (not 5GHz).
Pair the device – Follow the app instructions to connect the smart socket.
Start controlling your devices – Use the app or voice commands for remote access.
For a detailed step-by-step guide, visit our Smart Socket Setup Instructions page.
3. Can I Use My Smart Socket Without WiFi?
A smart socket requires a WiFi connection for remote access, automation, and app control. However, if the device was already turned on before losing the connection, it will remain powered. Some models also support manual on/off switching via a button on the socket itself.
4. Does the Smart Socket Work with Alexa or Google Assistant?
Yes! Our smart socket is compatible with Alexa and Google Home, allowing you to control connected devices with simple voice commands.
To set it up:
Enable the corresponding skill in the Alexa or Google Home app.
Link your smart socket account.
Assign a name to the device for easy voice control (e.g., "Turn on the coffee maker").
Now, just say "Alexa, turn off the lamp" or "Hey Google, turn on the fan" to manage your devices hands-free.
5. Can I Schedule My Devices to Turn On and Off Automatically?
Yes! The smart socket's scheduling feature allows you to:
Set timers to automatically turn off appliances after a certain period.
Create daily or weekly schedules for devices like lights, heaters, or air purifiers.
Use sunrise/sunset automation to sync lights with natural daylight changes.
This feature helps with energy efficiency, reducing electricity usage when devices are not needed.
6. Is the Smart Socket Safe to Use with All Appliances?
Our smart socket is safe for most household appliances, but please check the maximum wattage limit (e.g., 10A/16A). Avoid using it with high-power devices like space heaters, air conditioners, or large kitchen appliances unless specified.
For safety assurance, the socket includes:
Overload protection to prevent overheating.
Fire-resistant materials for durability.
Automatic power cutoff in case of electrical issues.
7. Can I Use a Smart Socket Outdoors?
Standard smart sockets are for indoor use only, unless explicitly labeled weatherproof or waterproof (IP44 or higher). If you need an outdoor smart plug, make sure it's designed for outdoor environments, rainproof, and suitable for garden lights, fountains, or patio heaters.
8. Does the Smart Socket Work When the Power Goes Out?
Yes, but with some limitations:
The socket will turn off if there is a power outage.
Once power is restored, the socket resumes its last state (on or off) based on its settings.
You may need to reconnect it to WiFi if the internet was also affected.
For backup power needs, consider using a smart plug with memory function.
9. How Many Smart Sockets Can I Control at Once?
You can connect multiple smart sockets to the same app and control them individually or as a group. Features include:
Group control – Turn multiple devices on/off simultaneously.
Room-based organization – Assign sockets to different rooms for better management.
Multi-user access – Allow family members to control shared devices.
This makes it perfect for smart home automation across multiple rooms.
10. How Do I Reset My Smart Socket?
If you need to reset your smart socket, follow these steps:
Press and hold the power button on the socket for 5-10 seconds until the indicator light blinks.
Open the app and remove the device from your list.
Reconnect it following the setup process.
A reset is useful if:
You're switching to a new WiFi network.
The socket is unresponsive or malfunctioning.
You want to pair it with a different account.
11. Can I Control My Smart Socket When I’m Not Home?
Yes! As long as your smart socket is connected to WiFi, you can control it remotely from anywhere using the mobile app. This is great for:
Turning off forgotten devices (like an iron or curling wand).
Managing lights while traveling for security.
Checking appliance status before returning home.
Ensure remote access is enabled in the app settings for full functionality.
12. Where Can I Buy a BULP Smart Socket?
You can purchase our WiFi smart socket directly from:
Our official website for exclusive discounts.
Amazon, eBay, and leading online retailers.
Electronics and smart home stores near you.
Check product availability and pricing on our Smart Socket Product Page.
13. What is the Warranty on BULP Smart Sockets?
All BULP Smart Sockets come with a 12-month warranty covering manufacturing defects. If you experience any issues, contact Customer Support for troubleshooting or a replacement.
14. How Can I Contact Customer Support?
Need help with setup, troubleshooting, or returns? Our team is here to assist!
📧 Email: info@bulp.tv
📞 Phone: +31685475514
💬 Live Chat: Available on our website
For more details, visit our Support Page.
Boost Your Smart Home with BULP Smart Sockets!
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